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Charity Cheques Presented

Out of 74 cards( %age score)
 

  Excellent Very good Good Average Below Average Poor
Welcome 81% 12% 7%  -  - -
Bedrooms 53% 35% 12%
 
- - -
Cleanliness 84% 12% 4% - - -
Staff 89% 11% - - - -
Breakfast 85% 12% 3%
 
- - -
Evening Meal 79% 13% 8% - - -


Some of the comments written on the cards

• A great evening meal, staff excellent.

• A very enjoyable stay and impressed with all aspects of the hotel, especially the staff.

• 1.Restaurant – the jewel in your crown. 2. All the bathroom doors would benefit from being oiled!! – (Room 25)

• We have been coming to the Glen yr Afon for over 30 years – we tell all our friends/family about it. Many of them come now too. Nowhere else like it!! Thank you very much.

• Very relaxing with very attentive & observant staff. Staff keen to help at all times. Best ever staff I have experienced.

• Bathroom needs tidying up a bit. Good value with BAE rate – (Room 10)  -  Update:  Actioned

• Friendliest and most helpful staff we’ve ever encountered in a hotel. – Thank you.

• I was particularly impressed with the range of vegetarian options.

• Perfect. – Other hotels could learn a lot from yourselves.

• The best hotel, most friendly staff I have ever stayed in, you make WEDDINGS WONDERFUL.

• I have been here for a wedding and would like to compliment the staff on the efficient organisation.

• The reception and staff was excellent, the food was excellent, our stay & wedding reception was the greatest.

• A surprise find in the Welsh countryside.

• Loved the refurbished room. Still warm & cosy, but now fresh & modern without being bland & clinical.

• Love the refurb. Feels fresh & modern, but not too corporate or starchy.
 

Posted on Mon 3rd Dec 2012 at 13:27