Charity Cheques Presented
Out of 74 cards( %age score)
• A great evening meal, staff excellent.
Excellent
Very good
Good
Average
Below Average
Poor
Welcome
81%
12%
7%
-
-
-
Bedrooms
53%
35%
12%
-
-
-
Cleanliness
84%
12%
4%
-
-
-
Staff
89%
11%
-
-
-
-
Breakfast
85%
12%
3%
-
-
-
Evening Meal
79%
13%
8%
-
-
-
Some of the comments written on the cards
• A very enjoyable stay and impressed with all aspects of the hotel, especially the staff.
• 1.Restaurant – the jewel in your crown. 2. All the bathroom doors would benefit from being oiled!! – (Room 25)
• We have been coming to the Glen yr Afon for over 30 years – we tell all our friends/family about it. Many of them come now too. Nowhere else like it!! Thank you very much.
• Very relaxing with very attentive & observant staff. Staff keen to help at all times. Best ever staff I have experienced.
• Bathroom needs tidying up a bit. Good value with BAE rate – (Room 10) - Update: Actioned
• Friendliest and most helpful staff we’ve ever encountered in a hotel. – Thank you.
• I was particularly impressed with the range of vegetarian options.
• Perfect. – Other hotels could learn a lot from yourselves.
• The best hotel, most friendly staff I have ever stayed in, you make WEDDINGS WONDERFUL.
• I have been here for a wedding and would like to compliment the staff on the efficient organisation.
• The reception and staff was excellent, the food was excellent, our stay & wedding reception was the greatest.
• A surprise find in the Welsh countryside.
• Loved the refurbished room. Still warm & cosy, but now fresh & modern without being bland & clinical.
• Love the refurb. Feels fresh & modern, but not too corporate or starchy.
Posted on Mon 3rd Dec 2012 at 13:27